Care-sector articles, product news and build-in-public updates from a family-run software team in South Wales.
The Care Home Phone Call Nobody Minds Getting There is a familiar phone call in many care homes: “How has Mum been today?” It is not always a…
“Contact us for a quote” is the single most common answer you’ll get when pricing care home software — which is frustrating when you’re simply trying to work…
An agency carer arrives for a night shift they’ve never worked before. They have twenty minutes to learn who’s on the floor, who’s had a fall this week,…
There is a strange assumption in care technology: the bigger the care provider, the more sophisticated the software needs to be. A group with hundreds of residents is…
A resident has a fall. It’s not serious, but it’s the third this month. Is that notifiable? What about the safeguarding concern a relative raised last week that…
The call usually comes in the early evening. A son or daughter, ringing to ask how their mother’s day went — not because anything’s wrong, but because they…
The medication round is the part of the day with the least room for error and the most competing demands — call bells, a resident who’s unsettled, a…
It’s Sunday evening, and somewhere at the back of your mind you’re running the checklist you run every week: are this month’s care plan reviews actually done, is…
The daily medication and turning schedule is now a single home-wide worklist with a finish line — so nothing quietly gets missed.