A fall at 6am shouldn't become a filing job at 6pm. Heddfa takes every incident from the moment it's reported through investigation, statutory notification and follow-up actions — with the evidence building itself along the way.
Report in the moment. Falls, medication errors, aggression, injuries, equipment failures, safeguarding concerns — typed, severity-graded (minor to critical) and linked to the resident and the staff owner.
Actions tracked to closure. Every incident carries its follow-up actions with planned dates and status, so "we'll review the bed rails" actually happens — and is evidenced.
Safeguarding & notifiable events built in. Flag an incident as CIW/CQC-notifiable, RIDDOR or safeguarding and it enters a forward-only workflow with statutory deadlines counting down — plus a home-wide outstanding list so nothing quietly expires.
Feeds everything else. New and open incidents appear in the shift handover, the "needs attention" feed and the compliance dashboard automatically — no re-typing.
Every step audited. Reports, status changes and notifications all land in the automatic audit trail, ready for the inspector.
Fewer filing jobs. Faster closures. All included in the £10 — six months free for early adopters.