Service status

The portal your team signs into

● Operational

Records, eMAR and audit trail (per-home databases, UK-hosted)

● Operational

Relative logins, updates and messages

● Operational

Maintenance policy

Planned maintenanceAnnounced here and by email at least 7 days ahead, always outside medication-round hours (scheduled 02:00–04:00).

If it ever matters, you'll hear it from us first
Status alerts by email for every customer. And the health check is public — no hiding.