
In short: Alongside the clinical record, Heddfa handles the day-to-day running of the home — occupancy and rooms, the diary, teams and permissions, the visitor book, document control and funding — so the admin that usually lives in spreadsheets and folders lives in one system instead. From £10 per resident per month, staff free.
Care software is often sold on its clinical features and then leaves the actual running of the home — who’s in which room, who’s visiting today, which policy is current, which fee applies — scattered across whiteboards, spreadsheets and filing cabinets. Heddfa brings that quiet operational layer into the same record.
What’s included in the running of the home
- Occupancy, rooms and locations. See who’s where and which rooms are free at a glance — the picture managers need for admissions and planning.
- The home diary. Appointments, GP visits, activities and reminders in one shared calendar the whole team can see.
- Teams and permissions. Add staff, set what each role can see and do, and keep access appropriate — all audited. Staff accounts are unlimited and free.
- The visitor book. A digital record of who visited and when — useful for safeguarding, for infection-control history, and for families.
- Document control. Policies and documents with review tracking, so an out-of-date policy is a flag on the dashboard, not a surprise at inspection.
- Funding. Keep each resident’s funding arrangement with their record, where it belongs.
Permissions and audit throughout
Every one of these areas is governed by the same per-area permissions and the same automatic audit trail as the clinical record. So delegating admin to a senior carer doesn’t mean losing oversight — you can see who did what, everywhere.
One system, not six
The value isn’t any single one of these features — it’s not running the home across six disconnected tools. Occupancy, diary, documents and funding sitting next to the care record means less double-entry, fewer gaps, and one place to look. And it’s all in the single per-resident price.