We didn't build Heddfa for everyone — and we think that's a feature. Every screen, every price decision and every support channel is designed for the owner-managed home.
5–40 beds, owner-managed or family-run. You know every resident by name and you might still do the medication round yourself. You need the paperwork to take care of itself — not another system to administer.
Clinical needs without corporate scale: eMAR with witness sign-off, NEWS2 deterioration scoring, wound tracking and scored risk assessments — the clinical toolkit the big groups get, at a price a 20-bed home can carry.
Supported living and small domiciliary teams. Person records, visit notes, incidents and family updates in one place — set up in an afternoon, no IT department required.
If you have a procurement team, a tender document and an integration committee, the big vendors are built around you — and you can afford them. We'd rather stay brilliant for the independents than become average for everyone.
If paper and Excel genuinely work for your home, keep them until they don't. When a CIW or CQC inspection, a safeguarding referral or a 3am hospital admission changes your mind — we'll be here, and the trial is free.
Demographics, NHS number, GP, allergies, conditions, life story, contacts and consent — the whole person, not just the tasks.
