Staff accounts free, always, unlimited. We don't tax you for having enough carers — and the bigger your home, the less you pay per resident.
£120/month
12 × £10. All features, every staff member, done.
£200/month
20 × £10. All features, every staff member, done.
£340/month
40 × £8.50 — the volume rate. Not £400.
Your rate steps down as you grow — £10 up to 20 residents, £8.50 for 21–40, £7 for 41+ — applied to every resident. A bigger home costs us proportionally less to run, and we pass that saving back rather than charging more for scale. Competitors typically price per carer or per bed per week, plus setup and training fees on annual contracts — always compare the yearly total.
From £10 per service user (resident) per month, and it drops as your home grows: £10 up to 20 residents, £8.50 for 21–40, and £7 for 41 or more. The lower rate applies to every resident, not just the ones over the threshold. Staff accounts are free and unlimited — carers, nurses and agency staff. There are no setup fees, no modules and no tiers to unlock; every feature is included. Early adopters get Heddfa completely free for their first 6 months.
Yes. The more residents you care for, the less you pay per resident: £10 each up to 20 residents, £8.50 each for 21–40, and £7 each for 41 or more — and the lower rate applies to all of your residents, not only the ones above the band. A bigger home costs us proportionally less to run, so we pass that saving straight back to you rather than charging more for scale.
Only active service users (residents) are counted. Staff accounts, family-portal logins for relatives, and archived or discharged residents cost nothing.
No. Billing is rolling monthly with no setup fee. You can leave anytime and export your data anytime — a GDPR-ready subject-access export is built into the product.
Yes — a 90-day free trial with no card required, built into the product. Early adopters go further: completely free for 6 months with personal onboarding.
People import from CSV or Excel is free and built in, and we help early adopters rebuild their existing paper assessments during onboarding.
UK hosting with a separate database per home, an automatic audit trail on every add, edit and delete, and per-area staff permissions. Built for CIW (Wales) and CQC (England) expectations.