• Build your own assessments. Design your own scored assessment forms — your fields, your answer points, your result bands — and complete them against any resident, right alongside the built-in Waterlow, MUST, Falls and Moving & Handling tools.
• Two-way family messages. Relatives and staff can now message each other through the family portal. Staff-authored updates stay separate from your clinical notes — families only ever see what you choose to share.
• NHS & GP Connect. Every resident record now validates the NHS number, holds GP practice details, and shows a read-only GP Connect view with a DSCR compliance check at a glance.
• Inspection-ready exports. Export a resident’s or the whole home’s audit trail to CSV for a date range — handy evidence for CIW/CQC.