In short: UK care software typically costs somewhere between £2–£6 per bed per week, or a per-carer licence, usually plus setup and training charges on an annual contract — and almost always behind a quote. We charge from £10 per service user per month — dropping to £8.50 then £7 as your home grows — with unlimited free staff accounts, no setup fee, rolling monthly, and early adopters pay nothing for six months.
Ask five vendors what their software costs and you’ll get five quote forms. Pricing in this sector hides behind “book a demo” for a reason: the total creeps. Per-carer licences punish safe staffing levels. Per-module pricing means the feature you assumed was included is a line item. Setup and training fees add a four-figure surprise.
What the market actually charges
| Model | How it bites |
|---|---|
| Per carer / per user | Your cost rises when you staff safely; agency staff need paid logins |
| Per bed per week | Sounds small; multiply by 52 and add the setup fee |
| Modular tiers | eMAR, family portal or reporting sold separately |
| Annual contracts | Locked in before you know if the team will adopt it |
Our pricing, in full
- From £10 per service user, per month — and it drops as you grow: £10 up to 20 residents, £8.50 for 21–40, £7 for 41 or more. The lower rate applies to every resident, not just the ones over the line. That’s the entire price list.
- Staff accounts free and unlimited — carers, nurses, agency staff, the whole team, on web and mobile.
- Everything included: eMAR and turn charts, care plans, risk assessments with NEWS2, incidents and safeguarding workflow, compliance dashboard, shift handover, family portal, document management, audit trail, GDPR export.
- No setup fee. Rolling monthly. Your data exports freely if you ever leave.
- A 20-bed home: £200/month. A 40-bed home: £340/month (the £8.50 rate — not £400). Done.
Why we can price like this
We’re a small family business in South Wales, not a sales organisation. No account managers, no commissions, no office towers — the price funds engineers and support people who know the product because they built it.
It also gets cheaper as your home grows, and that’s deliberate. A larger home costs us proportionally less to run per resident — one setup, the same product, more people on it — so instead of charging more for scale the way per-carer licences do, we hand that saving back: £8.50 a resident past 20, £7 past 40.
Pricing this way is a deliberate choice about who we serve: small independent care homes, nursing homes and care practices. The corporate groups can absorb per-carer licences and five-figure onboarding. A 15-bed independent can’t — and shouldn’t have to. Care technology shouldn’t be a privilege of the big.
Free for six months for early adopters
We’re onboarding a limited number of Welsh and UK homes as early adopters: six months completely free, personal onboarding, and a direct say in the roadmap. When the six months end, it’s from £10 a resident — less the bigger your home — or walk away with your data, no hard feelings.