
In short: Heddfa care planning gives every resident a living, person-centred care plan built from assessed needs, with review cycles that chase themselves — overdue reviews surface on the dashboard automatically, and every change is audited. From £10 per resident per month, staff accounts free.
A care plan is only person-centred if it stays current. In too many homes the plan is written beautifully at admission, then slowly drifts from the care actually being delivered — until an inspection or an incident forces a scramble to bring it back in line. The fix isn’t more discipline from an already-stretched team. It’s software that keeps the plan and the care in step.
Care plans that reflect the person
Each resident’s plan is built around their assessed needs — mobility, nutrition, continence, skin integrity, mental health, social and cultural preferences — in plain language a new carer or agency staff member can act on straight away. Preferences and “what matters to me” sit alongside clinical need, not buried under it.
Reviews that chase themselves
- Every plan carries a next-review date. When it falls due, it surfaces on the compliance dashboard and the home page — you never have to remember to go looking.
- Changes are captured as they happen. When a risk score changes or an incident is logged, the relevant care needs are right there to update, so the plan tracks reality instead of lagging it.
- Nothing is quietly overwritten. Every edit writes an automatic audit entry — who changed what, and when — so the plan’s history is always defensible.
Joined up with the rest of the record
Care plans don’t sit on their own. They’re linked to scored risk assessments, feed the shift handover, and roll up into the compliance dashboard. Update the assessment, and the plan and the handover know about it. That’s the whole point of a single record: enter it once, and it shows up everywhere it’s needed.
Why it’s included, not an add-on
Care planning is the heart of the record, so it’s part of the single per-resident price — not a module you unlock later. eMAR, risk assessments, incidents, handover, family portal and compliance are all included too. One price, everything in it.